24/7 Emergency Service
We’re proud to have over 2500 positive reviews on Google from happy customers.
Fully Stocked Service Trucks
You can trust us to be there when you call, with all the right tools for the job – Always!
Experienced Heating Technicians
You’ll know exactly, to the penny, what your job will cost before we begin the work.
Fast, Friendly Heat Pump Repair in Edmonton
When your heat pump stops working, things can go downhill fast, especially in Edmonton's weather. That’s where we come in.
At Always Plumbing & Heating, we’ve been helping local homeowners stay comfortable for over 25 years. Whether your heat pump is blowing cold air in winter or making strange noises in summer, our expert techs can handle it. No surprises, no stress—just StraightForward pricing, top-quality service, and friendly faces who show up when they say they will.
Book Repair
What to Expect with a Heat Pump Repair
Evaluate
First, one of our certified techs will assess your system. We’ll check the usual suspects—filters, coils, refrigerant levels, and all the moving parts—to find the root of the problem.
Recommend
We'll walk you through your options once we know what’s going on. Whether it’s a quick fix or a bigger repair, we’ll give you honest advice and an upfront price before we do anything.
Repair
Our team will get to work with the right tools and top-quality parts to make sure your heat pump is running like new again. We back our work with a satisfaction guarantee because that’s how it should be.
Evaluate
Our friendly, certified technician will arrive on time and start with a full-system check. We’ll look for common heat pump problems like low refrigerant, blocked airflow, or electrical issues, but we’ll also check the finer details like thermostat calibration, defrost cycle operation, and overall energy efficiency.
We don’t just guess—we diagnose. Using the latest tools and our years of hands-on experience, we’ll find out exactly what’s causing the issue and explain it in plain language. No jargon. No fluff. Just the facts.
Recommend
Once we’ve figured out the problem, we’ll walk you through your options. You’ll get a detailed explanation of what needs to be done, why it’s important, and what your choices are. If there’s more than one way to fix it, we’ll explain each one and help you decide what works best for your home, your comfort, and your budget.
Before we do any work, you’ll know exactly what it’ll cost. With our StraightForward pricing, you can breathe easy knowing there won’t be any surprise fees or unexpected add-ons.
Repair
Once you give us the go-ahead, we’ll use high-quality parts and tools to restore your heat pump’s performance. Our goal is always to fix it right, fix it fast, and leave your home cleaner than we found it.
We’re not happy unless you’re 100% satisfied, which is why our Always Service Guarantee backs all our repairs. If something’s not right, we’ll make it right—no questions asked.
Common Heat Pump Issues
Not Heating or Cooling Properly
If your heat pump isn’t keeping your home comfortable, it could be due to a clogged air filter, dirty coils, low refrigerant, or a failing component. No matter the cause, our expert techs will diagnose the issue and get your system back to reliable performance in no time.
Weird Noises or Smells
Unusual sounds like grinding, buzzing, or rattling—or strange smells coming from your vents—can be signs of mechanical trouble, electrical issues, or overheating parts. These problems won’t go away on their own, so let our team find the source and stop it before it turns into a bigger, costlier repair.
Icy Coils or Freezing Up
Ice buildup is often a sign of airflow problems, refrigerant leaks, or a malfunctioning defrost cycle. We’ll get to the root of the issue and restore safe, efficient operation—no chiseling required.
Turning On and Off Too Often
If your heat pump constantly cycles on and off, it’s not just annoying—it’s hard on your system and your energy bill. This could point to a thermostat issue, restricted airflow, or an improperly sized unit. We’ll pinpoint the cause and make sure your heat pump runs smoothly and efficiently again.
The Always Service Guarantee
Our customers always come first! Which is why we stand behind our work and promise that the furnace repair services we provide will be fixed right the first time, or you don’t pay! You can also rest assured that you’ll never get a surprise bill or extra charges added onto your invoice with our StraightForward pricing guarantee.
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Frequently Asked Questions About Heat Pump Repair
How Does A Heat Pump Work?
In heating mode, it extracts heat from the outside air, ground, or water—even in cold conditions—and compresses this heat to a higher temperature before releasing it inside a building. In cooling mode, it reverses this process, extracting heat from the interior of the building and releasing it outside, thereby cooling the interior space. This cycle is facilitated by an outdoor unit (containing a compressor and a condenser coil) and an indoor unit (with an expansion valve and an evaporator coil), connected by a circuit of refrigerant.
How much does Heat Pump installation cost?
The price of a new heat pump system will greatly depend on the size of the unit you choose and the complexity of the installation process. Call one of the experts at Always Plumbing & Heating today for your comprehensive quote!
What are the benefits of a Heat Pump?
Energy efficient: Heat pumps offer better energy-efficiency compared to many furnaces, which means you’ll use less energy throughout the year. And since they also act as an air conditioner, you don't have to worry about the energy draw from two seperate appliances.
Cost savings: Due to their higher energy efficiency, heat pumps can lead tp lower utility bills over the course of year.
Environmental impact: Reduced energy consumption also means a smaller carbon footprint, so you can improve your home's comfort while being green.
Dual functionality: Heat pumps provide both heating and cooling, offering a versatile home comfort power house.
How do I maintain my new Heat Pump?
The best way to keep your heat pump running efficiently and trouble-free is by scheduling annual maintenance with one of our experienced technicians. We also recommend joining our Diamond Maintenance Program for exclusive discounts and front of the line service! Contact us today to learn more
Are there any warranties on Heat Pump installation?
Through our Diamond Maintenance Program we offer 2 year service and repair extended warranties, as well as 10 year equipment extended warranties. Contact us to learn more.
Why Choose Always Plumbing & Heating
We know you have a choice when it comes to reliable and quality home services, so here are only a few reasons the Edmonton area consistently chooses Always Plumbing & Heating.
Locally Owned & Operated Since 1998
Proud to be part of our community! Voted your favourite plumbing company by Edmonton Journal’s 23/24 Reader’s Choice Awards and Top Choice Award winner two years in a row!
Always Employ The Best
Each member of our team has been nationally certified, and wear the Technician Seal of Safety, which means they’re highly trained, drug-free and background checked.
Premier Products, Equipment & Materials
You get top-of-the-line products and equipment at the best price. We use and install materials that we trust in our own homes, ensuring reliability you can count on.
Always Provide Outstanding Financing Options
With our StraightForward pricing you know the exact cost before we start any work, so you can choose the best option for your needs and budget. Financing rates and leasing offers also available for extra peace of mind.
Service That’s Out of This World!
With our team’s extensive experience, there’s no problem we can’t solve. Every service or installation is backed by our 5 Star Service Guarantee, and you don’t pay a dime until you’re 100% 5 Star Superstar satisfied. That’s how you know you’re in great hands with a company you can trust.
We offer 24/7 service to our community. With membership programs, quality equipment and parts, and our 5 Star guarantees, you know you’re receiving the best value at the best price.
Join The Diamond Maintenance Program
When you join our Lifetime Diamond or Premier Diamond memberships, you’ll never have to worry about your plumbing or HVAC needs again.
Benefits Of Membership:
- Exclusive promotions.
- Front of the line service.
- Discounts on service & repairs.
- Discounts on HVAC & plumbing fixtures.
- Extended service & fixture warranties (even lifetime!).
Services We Offer
Call Always Plumbing & Heating Today!
300-17633 114 Ave NW.
Edmonton, AB. T5S 2R9
Happily serving Edmonton & surrounding areas with 5-Star Superstar Service. From Stony Plain to Sherwood Park, we’re here to help. Contact us today!
24/7 Service Available
Customer Testimonials
David W. from Always Plumbing fixed my furnace and explained the problem really well to me. He even went above and beyond helping me save money and even provided couple of tips on other house issues. Very professional and affordable service.
Stevenson
We woke up to a cold house and dead furnace. Always Plumbing actually answers their phones after hours and had a tech in our house by noon! He quickly found an electrical issue and fixed it, then checked for any other issues and did some preventative maintenance, all for a reasonable price. Highly recommended!
Scott
