Highly Recommend!
"We recently had to replace our aging Poly-B. I got a few quotes from several companies. Everyone was fairly close. But we decided ti go with Always as they are a long-standing name here in Edmonton, so I have much more confidence that if there were any issues down the road they still would be in Buisness to deal with them.
The quoting process was easy and straightforward. Brendan came and looked over our job. At this time I mentioned we would be performing a en-suite renovation at the same time so I would have the en-suite gutted to the studs for them. Basement was drop tile so that made the rest a rather simple install.
The day before our scheduled 3 day install we got a call from the office stating that the techs were a bit behind as the current job they were on ran long. I very much appreciated this approach. I understand things can change and this was very professional.
Tech showed up mid afternoon on day one, planned their job out, offloaded materials, and prepared for the next day.
Day two was the hardest. They arrived right at 8. They tackled the second floor right off the bat. Knowing they were already behind the worked relentlessly! Keith’s do his apprentice Jackson were machines! They did their best to limit the amount of access holes they had to cut. They worked with me to install line in the new locations in my en-suite. Connected my new shower valve, and even gave me some advice on how to hook up my new devices in my Reno. They worked a bit extra that day to ensure they were setup nicely for the next day.
Day 3. Arrive right on time at 8. They got straight to it and finished a couple small items upstairs. Then moved onto the main floor and outside taps. They completed the rest of the pulls and built a new manifold system. Worked super hard again that day, and by mid afternoon we’re testing the system. They did a good job of cleaning up and finished their service reports and were gone before 5.
Very happy with the service and the friendly positive attitude of Keith and Jackson. A quick call to the office Monday morning got my my report to submit to insurance, and now I have peace of mind on not having Poly-B
Highly Recommend!"
- Dustin F.
