Plumbing Inspections in Edmonton

If your power goes out frequently due to tripped circuits, it could indicate an over-serviced panel. Also if you’re experiencing sparks, smokes or your panel is hot to the touch call our expert electricians right away for emergency service!

Most air conditioner tune-ups take between 1-1.5 hours depending on the complexity of your system. When you call to schedule, one of our specialized cooling technicians will evaluate your AC unit and let you know the exact time it will take as part of our StraightForward pricing guarantee. Call us today!

The price of a new furnace installation will greatly depend on the size of the unit you choose and the complexity of the installation process. Call one of the experts at Always Plumbing & Heating today for your comprehensive quote!

Most installations are completed in two to four hours. If the sump basin needs to be excavated or a new discharge line needs to be run, the job may take longer. We will walk you through the scope and timeline before we begin.

The best way to keep your heat pump running efficiently and trouble-free is by scheduling annual maintenance with one of our experienced technicians. We also recommend joining our Diamond Maintenance Program for exclusive discounts and front of the line service! Contact us today to learn more

Air filtration captures pollutants and debris from the air using a physical filter, while air purification not only traps, but also neutralizes via UV lights or ionization to clean the air.

Air purifiers equipped with HEPA (High Efficiency Particulate Air) filters are best for capturing bacteria that can lead to viruses, due to their fine mesh.

If you experience a power outage, first check to see if it’s just you or if your neighbours are also affected. If the issue isn’t immediately rectified by your local power company or supplier, contact our expert electricians today for priority emergency services.

We recommend scheduling at least one AC tune-up per year to keep your unit running it’s best. If your unit is older, or you are finding yourself in need of more frequent repairs, more regular tune-ups might be beneficial.

The Lead Service Technician is our human link with the customer who has retained our plumbing & heating services. This is a vital link in terms of production, revenue, reputation and success. Anyone performing in this capacity must have exceptional technical trade knowledge, interpersonal and communication skills in order to effectively communicate with the client, technicians, and teammates.

Position reports directly to the Sales and Service Manager

Specific Job Requirements

• Must have very good people and leadership skills.
• Must have exceptional understanding and knowledge of all company policies as well as related procedures and systems.
• Possess superior communications and diplomacy skills necessary to successfully resolve any customer complaint or concern.
• Track and understand technician equipment by maintaining and reporting logs on a daily basis.
• Perform technician checks every morning.
• Perform vehicle checks every morning.
• Work with dispatch to ensure technicians are properly assigned and prepared.
• Create and maintain apprentice schedule.
• Create and maintain shift rotation and on-call schedule.
• Lead by example and set the bar for success.
• Assist in new hiring and onboarding process.
• Assist in technician training and review process.
• Lead sales & technical meetings as required.
• Carry out duties assigned by the Service Manager to assist in the operation of the Service Department.
• Supervise technicians, and provide guidance and leadership in daily activities.
• Abide by the company dress code, customer relations procedures, and other related systems and procedures.

Other Job Requirements

• Excellent communication skills required.
• Ability to read a map and have knowledge of City and surrounding areas.
• Must present a professional image by arriving on time, wearing clean company uniforms and floor savers at all times in a customer house.
• Technicians are expected to be neat, and well groomed.
• Ability to lead and grow our apprentices in to journeymen.
• Must be willing to continue training for personal growth.
• Must have clean driving record and valid drivers license.
• Must keep truck clean, stocked and accurately inventorized.
• Must be responsible for all tools issued to you.
• Analyze, diagnose and resolve customer problems in a courteous and professional manner.
• Attend advanced service training classes to upgrade technical capabilities.
• Help to ensure that assigned Service Technicians properly replenish truck stock
• Fill out all paper work in a neat, accurate complete and timely manner.
• Assist in coordinating the activities of assigned technicians and ensure that workmanship standards and customer relation standards are met.
• Check on selected jobs completed by service technicians to ensure quality and total satisfaction.
• Report job progress and problems to the Service Manager when necessary or when instructed.
• Assist the manager with production reports and check service invoices for accuracy,
• Train service technicians on how to maintain proper time, material and equipment records.
• Assist in the preparation, maintenance and formulation of department quality standards and guidelines
• Participate if directed in our company’s performance review system.

Location

• This is an field position. Daily duties are performed in and around the city of Edmonton. Paperwork and money collected is returned to the office located in 17633-114 Avenue Edmonton Alberta

Salary Range & Status

• Full-time, hourly position. Salary range depending on experience.
• Position requires additional hours “on call” rotation and when necessary to finish work in progress.
• Additional training hours are required when necessary outside of regular working schedule.
• Daily hours may vary from 8:00 am – 5:00 pm shift to a 10:00 am – 7:00 pm shift depending on scheduled work.
• Work includes working indoors and out, in inclement weather and temperature extremes.

Educational Requirements

• Registered Journeyman in good standing with Blue Book.

Drug/Alcohol Testing/ Security Clearance / Motor Vehicle Check

• Drug/alcohol testing done prior to employment and randomly during employment with no advanced knowledge. If position includes driving a company vehicle at any time, motor vehicle checks are also performed at random.

Most furnace tune-ups take 1 hour depending on the complexity of your system. When you call to schedule, one of our friendly heating technicians will evaluate your furnace and let you know the exact time it will take as part of our StraightForward pricing guarantee. Call us today!

Our comprehensive furnace tune-up is only $99. Call us to schedule yours today!

The position of lead install technician is an important one with our company. The lead install technician is our human link with the customer who has retained our installation services. This is a vital link in terms of revenue, reputation and success. Anyone performing in this capacity must have exceptional interpersonal and communication skills in order to effectively communicate with the client as well as the office.

Specific Job Requirements

• Ability to perform all HVAC replacements to code
• Ability to problem solve and perform necessary sheet metal work associated with the HVAC project the client requires
• Must be capable of troubleshooting, diagnosing and explaining all problems and solutions related to the replacement to the client and service manager.
• Ability to complete paperwork legibly and in an understandable manner
• Ability to perform calculations necessary for installation work as well as calculations necessary for invoicing purposes.
• Must be comfortable asking for payment and collecting money
• Must comply with all safety standards and processes
• Check and match furnace material orders day before the install.
• Documents any additional materials that were used and reason they were needed.
• Complete the install in the least abrasive way to the customers house
• All jobsites must be left clean and neat better than when we came.
• Must be able to climb ladders and work in close spaces and on rooftops.
• Must know and adhere to all HVAC codes
• Ability to communicate the benefits of club memberships to the client
• Must meet all performance metrics such as callback ratio, average ticket, productivity, club membership conversion, accurate Straightforward Pricing calculations, etc.
• Must explain all install options available to the client and have them approve and sign off on all work before you begin any install.
• Explain the system to the client when finished with an installation and ensure they are 100% satisfied with the work before you leave the home.
• Complete the installation checklist with the Homeowner after every Install.
• Must follow all policies and procedures at all times.
• Ability to perform all HVAC installations and replacements to code
• Ability to solder and perform necessary electrical work associated with the HVAC project the client requires
• Ability to complete paperwork legibly and in an understandable manner
• Ability to perform calculations necessary for HVAC work as well as calculations necessary for invoicing purposes
• Must be comfortable asking for payment and collecting money
• Must comply with all safety standards and processes
• Must be able to climb ladders and work in close spaces
• Must know and adhere to all HVAC codes

Other Job Requirements

• Ability to read a map and have knowledge of City and surrounding areas
• Must present a professional image by arriving on time, wearing Clean company uniforms at all times even on renovations (You may wear approved coveralls once the job has been quoted and you are beginning work) , Floor savers must be worn at all times in a customer house. Technicians are expected to be neat, and well groomed. (Clean shaven or if you have facial hair it must be kept neat and trimmed at all times.) Ball Caps can be worn as long as it is an Always Plumbing & Heating Cap.
• Must have a clean driving record and valid driver’s license
• Must have the ability to communicate with all clients and team members and in particular, have the ability to work with women
• Ability to lead and grow our apprentices in to journeymen
• Must respect and protect client’s home by wearing floor savers at all times and using drop cloths when required.
• Must keep truck clean, stocked and accurately inventoried
• Must be responsible for all tools issued to you.
• Must be willing to continue training for personal growth as well as participating in the training of new employees
• Be comfortable with Roleplaying with team members.

Performance Metrics

• Run a minimum of 1-2 Installations a day
• Complete standard furnace install within 9 Hours
• Complete a A/C install within 6 Hours
• Maintain a monthly production level of $95,000 a month ($5000.00 per furnace install and $3700.00 per A/C installation)
• Maintain a Wage to Production Percentage of 12%
• Gain 1 new diamond club membership a week or a conversion rate of 5% of non-members.
• Receive a upsell to IAQ products or Humidifier on 1 out of 4 Installs.

Location

• Field position. Daily duties will be performed in and around the city of Edmonton. Paperwork and money collected is returned to the office located at # 200- 17633-114 Avenue Edmonton

Salary Range & Status

• Full-time hourly position paid Biweekly on Fridays.
• Salary range is dependent on experience.
• Bonuses are paid monthly based on club membership sales, scoreboard standing and product sales.