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Always Plumbing & Heating Always Plumbing & Heating
Call Us 587-742-1359
Sewer Repairs Sewer Repairs

Sewer Repair in Edmonton

24/7 Sewer Repair Starts with a Camera Inspection

Always Plumbing & Heating provides sewer repair in Edmonton for residential and commercial customers, starting with a high-definition camera inspection to locate the issue before recommending any repair. Our technicians are available 24/7 for sewer emergencies across Edmonton and the surrounding communities.

A suspected sewer backup warrants prompt attention. Wastewater in contact with interior areas creates sanitation concerns and can cause damage that compounds quickly. If you’re seeing warning signs, limit water use until the line has been assessed.

Call us anytime at (587) 742-1359, or contact us online to book a camera inspection.

Why Edmonton Residents Choose Always Plumbing & Heating for Sewer Repairs

Our qualifications include:

  • Serving Edmonton since 1998
  • 17 service trucks across the city
  • Certified, background-checked, drug-tested technicians
  • StraightForward Pricing®: written quote before work begins
  • A+ BBB rating and 3,700+ five-star reviews
  • Fixed Right or It’s Free guarantee
  • 24/7 availability for sewer emergencies

Our Sewer Repair Process: Camera Inspection to Verified Completion

Sewer repairs we perform follow a defined process. We don’t recommend work until a camera inspection shows what we’re dealing with. After the repair, we inspect the line again to check the completed work and flow:

  • High-Definition Camera Inspection: We insert an inspection camera into the line to identify the condition and location of the problem. Root intrusion, cracks, separations, and sags each call for different responses, and the inspection tells us which we’re facing. It can also distinguish a removable blockage from structural pipe damage.
  • StraightForward Pricing®: After diagnosis, we provide StraightForward Pricing® before approved work begins.
  • Repair Execution: Depending on the diagnosis, the repair may involve hydro jetting to clear heavy buildup, a localized spot repair for a contained defect, or a complete replacement where the pipe condition warrants it. The method depends on the defect’s location, severity, and access requirements.
  • Post-Repair Verification: After the sewer repair is complete, we run a final camera inspection to check the completed work and how wastewater moves through the repaired section.

Signs You May Need Sewer Repair in Edmonton

Persistent or widespread drainage problems can point to a main sewer-line issue rather than an isolated fixture blockage.

Common Sewer Warning Signs

Multiple Slow Drains
If more than one fixture is draining sluggishly at the same time, the main sewer line may be obstructed. Multiple affected fixtures sharing a common line are a different problem from a single clogged drain.

Persistent Foul Odours
Sewage smell inside the home or near drain covers on your lawn suggests sewer gases are escaping. This can indicate a crack or leak in the line that requires professional assessment.

Gurgling Sounds
Bubbling or gurgling from toilets or drains after running water elsewhere in the house points to trapped air and a restriction in the main sewer line.

Lush or Soggy Yard Patches
Unusually green or wet ground above a buried sewer line can indicate wastewater is leaking from a break underground.

Wastewater Backups
Wastewater backing up into showers, tubs, or lower-level drains is the most urgent warning sign. Limit water use and call for emergency service immediately.

Common Edmonton Sewer Problems & How We Respond

Edmonton’s climate, soil conditions, and older neighbourhoods create a specific set of sewer challenges.

Tree Root Intrusion
Tree roots enter through joints or cracks in a pipe and gradually restrict flow. Older clay-tile and cast-iron systems are particularly vulnerable because joint deterioration gives roots an opening. Depending on the extent of intrusion, we may use root cutting, hydro jetting, or a more involved repair to address the affected section.

Collapsed & Shifting Pipes
Many central Edmonton homes have aging clay sewer laterals or cast-iron drain lines that can crack, shift, or collapse due to soil settlement and age. Freeze-thaw movement in Edmonton’s winters can also stress buried lines. We assess the damage and recommend targeted repairs or full replacement when the pipe condition requires it.

Debris & Grease Buildup
Kitchen grease, wipes, hygiene products, and other non-flushable materials accumulate over time and can lead to slow drains, blockages, and backups. Hydro jetting clears removable buildup effectively, though it doesn’t restore a pipe that has sustained structural damage.

Frozen Lines
Pipes that are inadequately insulated or laid too close to the surface can freeze during Edmonton winters. We use thawing techniques and can advise on steps to reduce the likelihood of recurrence.

Call (587) 742-1359 to discuss your sewer situation, or send us a message online.

  1. 1
    Family First

    We’re proud to have over 2500 positive reviews on Google from happy customers.

  2. 2
    Always Respectful

    You can trust us to be there when you call, with all the right tools for the job – Always!

  3. 3
    Strive For Continuous Improvement

    You’ll know exactly, to the penny, what your job will cost before we begin the work.

Frequently Asked Questions About Sewer Repairs

  • Some of the benefits of installing a water softener include: healthier skin, cleaner clothes, fewer plumbing repairs, and longer lasting appliances due to decreased scale build up.

  • Through our Diamond Maintenance Program we offer 2-year service and repair extended warranties, as well as 10-year equipment extended warranties. Contact us to learn more.

  • The position of apprentice technician is an important one with our company. The apprentice technician is our human link with the customer who has retained our plumbing and heating services. This is a vital link in terms of revenue, reputation and success. Anyone performing in this capacity must have exceptional interpersonal and communication skills in order to effectively communicate with the client as well as the office.

    Specific Job Requirements

    • Ability to assist and learn all plumbing or heating repairs and replacements to code
    • Ability to assist and learn to solder and perform necessary plumbing or heating work associated with the plumbing or heating project the client requires
    • Must be capable to assist and learn troubleshooting, diagnosing and explaining all problems and options to the client
    • Must be capable of assisting and learning to complete a thorough and accurate plumbing and heating inspection and communicating findings to the client
    • Ability to complete paperwork legibly and in an understandable manner
    • Ability to assist and learn calculations necessary for plumbing and heating work as well as calculations necessary for invoicing purposes
    • Must be comfortable asking for payment and collecting money
    • Must comply with all safety standards and processes
    • Must be able to climb ladders and work in close spaces and on roof tops
    • Must know and adhere to all plumbing and heating codes while learning.
    • Ability to communicate the benefits of club memberships to the client
    • Must meet all performance metrics such as callback ratio, average ticket, productivity, club membership conversion, accurate Straightforward Pricing calculations, etc.
    • Must follow all policies and procedures at all times.
    • Must assist and learn to explain all options available to the client and have them approve and sign off on all work before you begin any service.
    • Must assist and learn to explain all work performed to the client when finished and ensure they are 100% satisfied with the work you and your journeyman performed before you leave the home.

    Other Job Requirements

    • Ability to read a map and have knowledge of City and surrounding areas
    • Must present a professional image by arriving on time, wearing Clean company uniforms at all times even on renovations (You may wear approved coveralls once the job has been quoted and you are beginning work) , Floor savers must be worn at all times in a customer house. Technicians are expected to be neat, and well groomed. (Clean shaven or if you have facial hair it must be kept neat and trimmed at all times.) Ball Caps can be worn as long as it is an Always Plumbing & Heating Cap.
    • Must have a clean driving record and valid driver’s license
    • Must have the ability to communicate with all clients and team members and in particular, have the ability to work with women
    • Ability to learn and grow into a journeymen technician by following our training matrix and attending school.
    • Must respect and protect client’s home by wearing floor savers
    • Must keep truck clean, stocked and accurately inventoried
    • Must be responsible for all tools issued to you.
    • Must be willing to continue training for personal growth
    • Be comfortable with Roleplaying with team members.

    Location

    • Field position. Daily duties will be performed in and around the city of Edmonton. Paperwork and money collected is returned to the office located at # 200- 17633-114 Avenue Edmonton

    ,

    Salary Range & Status

    • Full-time hourly position paid Biweekly on Fridays.
    • Salary range is dependent on experience.
    • Bonuses are paid monthly based on club membership sales, scoreboard standing and product sales.

    Working Conditions

    • Typically a 40-hour work week with overtime being paid after 8 hours daily.
    • Position requires additional hours during “on-call” rotation and when necessary to finish work in progress
    • Additional training hours are required when necessary outside of regular working schedule.
    • Daily hours may vary from an 8:00 a.m. – 5:00 p.m. shift to a 10:00 a.m. – 7:00 p.m. shift depending on scheduled work.
    • Must be available for on-call rotation
    • Work includes working indoors and out, in inclement weather and temperature extremes.

    Educational Requirements

    • Registered apprentice or Journeyman in good standing with Blue book.

    Drug/Alcohol Testing/ Security /Motor Vehicle Testing

    • Performed prior to employment and at random times during employment with no advanced knowledge.
    • If position includes access to a company vehicle, motor vehicle checks will also be performed.
    • Security background check will also be performed prior to employment and may be required to be refreshed periodically.

    Working Relationships

    • Position reports directly to the Sales and Service manager
    • Interaction and daily tasks assigned by your Journeyman, CCR’S and dispatchers. Job information and revenue reporting are to be reported directly to your journeyman or CCR’S and Dispatchers.
    • Courtesy and respect are expected at all times towards ALL members of our team.

  • If you experience a power outage, first check to see if it’s just you or if your neighbours are also affected. If the issue isn’t immediately rectified by your local power company or supplier, contact our expert electricians today for priority emergency services.

  • The best way to keep your heat pump running efficiently and trouble-free is by scheduling annual maintenance with one of our experienced technicians. We also recommend joining our Diamond Maintenance Program for exclusive discounts and front of the line service! Contact us today to learn more

  • If your water heater is over 10 years old, or if you’re finding that you’re scheduling multiple repair calls every year, it might be time to consider a replacement. We are proud to offer models from XXXXXXX, XXXXXXXX, XXXXXXXX.

  • Benefits of a new air conditioner from the 5 Star Superstars at Always Plumbing & Heating include: increases property value, more efficient and helps save money on your monthly utility bills, it will improve your indoor air quality, and provide more even cooling throughout your home.

  • Through our Diamond Maintenance Program we offer 2 year service and repair extended warranties, as well as 10 year equipment extended warranties. Contact us to learn more.
  • The best way to prevent future repairs and maintain your water heater is by signing up for Always Plumbing & Heating’s Diamond Maintenance Program. For exclusive discounts and front of the line service, contact us today!
  • The best way to prevent future repairs and maintain your water heater is by signing up for Always Plumbing & Heating’s Diamond Maintenance Program. For exclusive discounts and front of the line service, contact us today!
  • Yes, in Edmonton and the surrounding areas you will need a permit to have a backwater valve installed. Permits ensure the job meets rigorous health and safety standards. Our friendly team is here to help you through the permit process, contact us today!

  • The best way to maintain your new AC unit is by scheduling annual maintenance with one of our experienced technicians. We also recommend joining our Diamond Maintenance Program for exclusive discounts and front of the line service! Contact us today to learn more.

  • The cost for your boiler install, repair or maintenance service will greatly depend on the size of your boiler system and the complexity of the issues or damage. Contact our experienced team today for your no obligation, StraightForward pricing quote

  • A sump pump operates by collecting excess water in a sump basin, typically installed in the lowest part of a basement or crawlspace. When the water level in the basin rises to a certain point, the pump is activated by a float switch. It then pumps the water out through a discharge line, directing it away from your home to prevent water damage and flooding.

  • Reverse osmosis, often called RO, is one of the most effective residential drinking water purification methods available today.

    These systems use multiple stages of filtration to help reduce contaminants, dissolved solids, chlorine, sediment, and other unwanted particles before the water reaches your tap. Reverse osmosis systems are typically installed under the kitchen sink and provide purified water for drinking, cooking, coffee machines, ice makers, and more.

    For many Edmonton homeowners, reverse osmosis offers peace of mind knowing their drinking water is going through an additional advanced filtration process before being used every day.

  • If your water softener is over 10 years old, or if you’re finding that you’re scheduling multiple repair calls every year, it might be time to consider a replacement. Contact us today for your hassle free installation quote!

  • Most installations are completed in two to four hours. If the sump basin needs to be excavated or a new discharge line needs to be run, the job may take longer. We will walk you through the scope and timeline before we begin.

  • While some maintenance tasks such as replacing a dirty air filter can be done on your own, it’s important to call in the professionals at Always Plumbing & Heating for any repairs. We have over 20 years experience servicing various makes and models, and we can quickly diagnose the problem, and prevent reoccurring issues.

  • Our comprehensive AC tune-up starts at only $149. Call us to schedule yours today!

  • Our team has experience installing toilets, shower bases and units, faucets, sinks, tub and shower fixtures, freestanding, alcove and drop-in tubs, and more! Contact us today to inquire.

Sewer Repair & Replacement Options After Inspection

The camera inspection determines which repair approach is appropriate. Not every sewer problem requires excavation, and not every blocked or damaged line can be resolved with cleaning alone. The right method depends on the defect’s location, the condition of the pipe, its length, and what access allows.

Cleaning vs. Structural Repair

Hydro jetting and mechanical clearing address removable buildup and soft blockages. These methods work well when the pipe is structurally sound. A pipe that is cracked, badly offset, collapsed, or has lost structural integrity needs more than cleaning. The camera inspection distinguishes these situations before we recommend a course of action.

When damage is confined to a short section of pipe and the surrounding line is in acceptable condition, a localized spot repair can address the defect without disturbing the full length of the run. This is determined by inspection, not assumed.

Trenchless Methods

Trenchless repair approaches, including pipe lining and pipe bursting, can reduce the amount of excavation required when the pipe condition, alignment, and access make them suitable. These aren’t appropriate for every situation. Severely collapsed sections or lines with inadequate access may not be candidates.

Open Excavation & Full Replacement

When damage is extensive, the pipe has collapsed, or trenchless access is not appropriate, open excavation allows us to remove and replace the affected line. We can coordinate with the City of Edmonton when permits or approvals are required for work on the private side of the line. We provide StraightForward Pricing® before any approved repair begins, regardless of the method involved.

Edmonton Sewer Responsibility: Private Lateral vs. Public Infrastructure

Understanding who is responsible for a sewer problem affects how it gets resolved and who arranges the repair. In Edmonton, the private sewer lateral generally runs from your home to the property line; this portion is typically the homeowner’s responsibility. The public portion between the property line and the sewer main in the street generally falls under the jurisdiction of EPCOR and the City of Edmonton.

A camera inspection can help determine whether the issue is on the private side of the property line or the public side. This distinction matters before repair work begins, because responsibility and applicable fees depend on where the problem is located. If an inspection indicates that the defect is beyond the private portion of the line, confirming with EPCOR or the relevant authority is the appropriate next step. Always Plumbing & Heating can explain what the inspection reveals and coordinate with City departments when approval is needed for work on the private side.

Frequently Asked Questions

How Quickly Can Your Team Respond to a Sewer Emergency in Edmonton?

You can reach us 24/7 for sewer emergencies in Edmonton. Our live staff take your call at any hour and coordinate dispatch from our on-call technicians. With a fleet of 17 service trucks and city-wide coverage, we work to get someone to you as quickly as the current call volume and conditions allow.

What Does StraightForward Pricing® Mean for My Sewer Repair Bill?

StraightForward Pricing® means you receive a full, written quote before your sewer repair begins. Our technicians explain the work needed and provide the total cost up front. There are no unexpected additions or hidden fees at any stage. You make an informed decision before we proceed, and the quoted price is what you pay.

How Do I Know Your Technicians Are Qualified & Trustworthy?

Our technicians at Always Plumbing & Heating are certified, background-checked, and drug-tested. We require ongoing training to keep skills current.

Will You Handle Permits or Work with the City of Edmonton If Needed?

When a sewer repair or replacement requires City of Edmonton permits or approvals, our team can coordinate that process for work on the private side of the line. If an inspection indicates an issue on the public portion, we’ll advise on the appropriate next steps with EPCOR or the relevant authority.

What If My Sewer Line Backs Up at Night or on a Weekend?

A sewer backup that affects multiple fixtures or sends wastewater into your home should be treated as urgent regardless of the hour. You can reach us any time for emergency sewer repair. A live team member answers your call and coordinates a response from our on-call technicians. Limit water use and avoid contact with wastewater until the line has been assessed.

Request Sewer Repair in Edmonton

If you’re facing a backup, slow drains, or another concern with your sewer line, prompt assessment can limit further property damage and disruption. Reach out to Always Plumbing & Heating for an inspection-led recommendation and pricing before approved work begins.

Our process begins with a camera inspection and ends with post-repair verification. StraightForward Pricing® gives you the quoted service price before work starts, and approved repairs are backed by our Fixed Right or It’s Free guarantee.

Call (587) 742-1359 anytime for emergency service or to set up an appointment that fits your day.

    Excellent Service!
    “Excellent service from start to finish. The booking staff was great, and Brett & Darren were awesome from the time they arrived until the job was done.”
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    Fantastic Experience!
    “Fantastic experience. 10/10 Service. Both David W. and Mohhamad L. were true professionals. They were very accommodating regarding all questions and concerns.”
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    Highly Recommend!
    “Very happy with the service and the friendly positive attitude of Keith and Jackson. A quick call to the office Monday morning got my my report to submit to insurance, and now I have peace of mind on not having Poly-B.”
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    Great Customer Service!
    “Chris,Darren and Jeff were excellent in the installation of our air conditioner and 3 toilets, very professional and personable enjoyed the experience with them.”
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